Terms of service
OVERVIEW
Welcome to Call of the Valley. The terms "we", "us" and "our" refer to Call of the Valley Body. Products llp, located at Shop 3, Aruna Niwas, Pali Village, Bandra West, Mumbai, Maharashtra 400050, India. Call of the Valley operates this store and website, including all related information, content, features, tools, products and services (the "Services") to provide you with a curated shopping experience. Call of the Valley is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years old or accessing the Services under the supervision of a parent or guardian.
To use the Services, you may be required to provide information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account and for all activities under your account. You may not transfer or sell your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, we do not guarantee that product images, colors or details will be exactly as displayed on your device.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and limit quantities on a case-by-case basis.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are only confirmed once payment is successfully processed.
Orders cannot be canceled once they have been processed or shipped.
All purchases are subject to our Refund & Replacement Policy [LINK]. You agree that purchases are for personal use only and not for resale.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price at the time of purchase. Prices may not include applicable taxes, shipping or handling charges.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
We reserve the right to refuse or cancel any order in case of pricing errors or suspected fraud.
SECTION 5 - SHIPPING AND DELIVERY
All delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by courier partners, customs or unforeseen circumstances.
Risk of loss transfers to you once the product is handed over to the shipping carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics and design, is the property of Call of the Valley Body Products LLP and is protected under applicable intellectual property laws.
You may not use, reproduce or distribute any content without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control. These tools are provided "as is" without any warranties.
Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of these websites.
Any interaction with third-party sites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Call of the Valley is powered by Shopify. However, all transactions are between you and Call of the Valley. Shopify is not responsible for any issues related to your purchase.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK]. By using our Services, you consent to the collection and use of your information as described therein.
SECTION 11 - FEEDBACK
Any feedback, suggestions or reviews you provide may be used by us without restriction or compensation.
You agree that your feedback will not violate any third-party rights or contain unlawful content.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for any unlawful purpose or to violate any applicable laws.
We reserve the right to suspend or terminate access if you violate these Terms.
SECTION 14 - AGENTS
Any automated tools or bots accessing the Services must clearly identify themselves and comply with our requirements. We reserve the right to restrict or block such access.
SECTION 15 - TERMINATION
We may terminate or suspend access to the Services at any time without notice if you violate these Terms.
SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties of any kind, either express or implied.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by Indian law, Call of the Valley shall not be liable for any indirect, incidental or consequential damages arising from the use of our Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Call of the Valley and its affiliates from any claims arising out of your breach of these Terms or misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be invalid, the remaining provisions will continue to be enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Call of the Valley regarding the use of the Services.
SECTION 21 - ASSIGNMENT
We may assign these Terms at any time. You may not assign your rights without our consent.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
For any questions, contact us at contact@callofthevalley.com
Address: Call of the Valley Body Products LLP, Shop 3, Aruna Niwas, Pali Village, Bandra West, Mumbai, Maharashtra 400050, India
