Shipping policy
Orders placed on the Call of the Valley website are prepared within one to three business days after payment confirmation. Orders are not processed on weekends or public holidays. During periods of high demand or exceptional circumstances, preparation times may be slightly extended.
Estimated delivery times are two to five business days within India. These timelines are indicative and may vary depending on the courier service, location, or logistical conditions.
Shipping charges are displayed at checkout before order confirmation. Free shipping may be offered depending on ongoing promotions or specific conditions mentioned on the website.
When available, a tracking number will be provided once the order has been shipped, allowing customers to track their delivery.
If a package arrives damaged, the customer should immediately inform the courier and contact our support team as soon as possible. In case of a lost or undelivered package, customers can reach out to us at contact@callofthevalley.com.
Customers are responsible for providing accurate and complete delivery information at the time of placing the order. We are not responsible for failed deliveries due to incorrect or incomplete address details.
For any questions regarding shipping, you can contact Call of the Valley at contact@callofthevalley.com
